Services and Utilities

REFUSE AND RECYCLING

Every Tuesday. Special arrangements apply to Christmas—see the local press or the village website. Following Monday Bank Holidays collections are on Wednesdays. There is a 3 x wheelie bin system in operation with alternate collections of recyclable waste now including bottles (green bin) and non-recyclable (black) and a weekly collection of kitchen waste (small brown). Other arrangements apply for some properties which do not have space for wheelie bins. Contact UDC recycling helpline 01799 510344 or see www.bins.uttlesford.gov.uk for collection dates. Unless you are disabled, items should be left at the roadside.

A used battery disposal point has been established in the Old Phone Box on Upper Green—this is now established as a free lending library, owned by the Parish Council following de-commissioning.

Garden (green) waste collection service 2019/20
The Green Waste Skip Service will commence on Saturday 7th April

PLEASE NOTE there is a new venue for this service: Clavering Place Farm, Stickling Green, Clavering, CB11 4RN
This is between Stickling Green and the bend heading off towards the Mills. There will be signs up showing where cars can park. Please click here to view a map.
Langley Parish Council is grateful to GW Balaam & Sons for facilitating this service for the parishioners of Clavering and Langley.

Heavy items
Uttlesford District Council (UDC) will arrange for collection, generally free. Contact: Environmental Services on 01799 510510.

ELECTRICITY - UK POWER NETWORKS

Supplied by EdF through your supplier. NB- power supplies are easily disrupted by weather so keep a good supply of torches, candles etc to hand. For power failure contact: From 6th September 2016 there will be a new national number for reporting power cuts - call 105.

Landline users 0800 783 8838

Mobile users* 0333 202 2021 *Calls to these numbers will cost no more than a local rate number from a mobile. If you get inclusive minutes in your mobile phone package, calls to these numbers are included.

SMS Messages We can also keep you updated via text messages. To register, text POWER and your postcode to 80876

Website For more information or to report a power cut via our online Power Cut Map, visit http://www.ukpowernetworks.co.uk/internet/en/power-cuts/

Vulnerable customers - During a power cut we understand that some people may need extra support and offer priority assistance for our vulnerable customers. If we know where you are, we can help. We hold a list – called Priority Services Register – of thousands of customers who would feel particularly vulnerable during a power cut and we provide them with extra support if needed.

Who can apply? Customers who are dependent on medical equipment; customers who are chronically sick or have a disability; customers who are blind, visually impaired or deaf; customers with young babies; nursing or residential homes and elderly customers. We will consider other cases too if you think you would feel particularly vulnerable during a power cut.

What we can do - We can’t get your power back on more quickly (although we will try our hardest) but we can:

Call you pro-actively if we expect bad weather in your area that could result in a power cut and offer useful advice on how to prepare
Offer you a special priority phone number that you can call if you have a power cut
Provide with a generator where necessary or book you into a hotel
Keep you updated during a power cut, either by sending you text messages or calling you
With your agreement, we can ask the British Red Cross to visit your home for extra help and support

How to apply - Please help us spread the word about the Priority Service Register so we can reach more people who need us in power cuts.

If you or someone you know, meets our criteria above and lives in London, the South East of England or the East of England then please apply by either:

Emailing psr@ukpowernetworks.co.uk
Writing to Customer Relations team, UK Power Networks, Fore Hamlet, Ipswich, IP3 8AA
Applying online here: www.ukpowernetworks.co.uk/priority

POLICE

Call 999 if an immediate police presence is required e.g. traffic accidents, burglaries in progress.
101 is the number for non-urgent matters. This will take you to the Police call centre for Uttlesford and the operator will determine how your call should proceed.
The nearest police station is based in Uttlesford County Council offices in Saffron Walden. the station is open 9am - 5pm Mon-Thurs and 9am - 4.30 on Fridays.
We have a Community Policing Team that is made up of police officers, Police Community Support Officers and Specials under the command of an Inspector and a Chief Inspector District Commander. The team aims to protect people from harm, speak with communities about their concerns, gather information and help find answers to local problems.

Please click here to view our Local Policing web page.

WATER SUPPLY

Supplied by Affinity Water (was Veolia) (0845 782 3333), sewage by Thames Water (08459 200 800) but not all properties are on main drains. Note that supplies can fail with the electricity.

TELEPHONE SERVICE

Note that Upper and Lower Greens have different exchanges; 01799 and 01279 respectively, 01763 applies to some other settlements. Note that the Call Box in Lower Green is in operation but that in Upper Green has been disconnected and is now owned by the Parish Council. Mobile ‘phone reception is very variable.

NEWSPAPERS

Monday to Saturday national and local papers can be delivered. Contact Barrie Barnes on 01279 777321. Sunday papers available from Clavering shop.

MILK and other items

Can be delivered on Tuesday, Thursday and Saturday. Contact Steve Davies on 0800 146 071

MOBILE LIBRARY

The Mobile Library Van stops at Long Ley, Langley Upper Green every 3rd Wednesday from 1.45 - 2.15pm. Next visit dates are 6th November 2019, 27th November 2019, 18th December 2019, 8th January 2020, 29th January 2020.

TELEPHONE BOX - LIBRARY

A selection of books are available from the telephone box library situated in the village and which is managed by the Parish Council. Any reports/comments concerning this service should be addressed to the Parish Clerk email: langleyclerk@googlemail.com.

COMMUNITY CENTRE

On Upper Green, this building is supported by funds raised in the community. It is available for hire. It is run by a committee of residents. Bookings can be made by telephoning 01799 550969. There is currently a community-wide consultation on its replacement.

PARISH MAGAZINE

Published monthly and shared with neighbouring parishes, this is an invaluable guide to events, trade adverts and a general 'feel' of the area. It costs £6 pa delivered. Contact Ken Rivett on 01799 550240 if you would like to subscribe.